The returns procedure
If you wish to return a product, please contact our customer support via email, telephone or live chat, from 8am to Midnight.
You will receive the instructions based on your needs.
Inform us regarding the request for refund or exchange within 30 days from the delivery.
All products must be retuned using a courier service.
Customer need to pay just for the return shipping charges.
No restocking fee.
Refunds are made no matter of the payment type (Western Union, Credit Card and Bitcoin).
Customer satisfaction is indispensable to us. If you’re not happy with your purchase, feel free to contact us.
Thank you, The SwissMade.sr Team